Providing top quality services 24/7 all year round it is the hotel of choice for people visiting Heraklion. It's central location is ideal for families, professionals and travelers seeking adventure or to explore what Crete has to offer.
Cancellation and warranty policy vary depending on your chosen rate plan:
"Free cancellation" requires no down payment, and you can cancel at no cost, up to two (2) days prior to arrival. For cancellation on the day of arrival, or non-show, 100% of the first night rate will be charged.
"Non-refundable" means that the total amount will be charged on the day of booking, and cancellation is non-refundable.
Children up to 2 years stay free. For children ages 3 to 12, there is a 50% reduction on per person/adult rate. For children over the age of 12 the charge is full adult fee.
Check in time: 15:00
Check out time: 11:00
Lato Boutique Hotel guarantees the continuous improvement of the Quality Control System through the employment of activities that support an objective goal-accomplishment monitoring procedure and the elimination of any cause that hinder this purpose.
The main objectives of Lato boutique hotel are the following:
For the achievement of the above, the management of Lato boutique hotel implements procedures for identifying guest needs and related regulatory requirements, which are accomplished by setting in place measurable and objective goals and by taking appropriate action towards attaining these goals.
KARATARAKIS HOTELS & RESTAURANTS SA, the owning company of Lato boutique hotel, guarantees the provision of all necessary resources for the accomplishment of its objectives. In addition, it guarantees the continuous improvement of the Quality Control System through the employment of activities that support an objective goal-accomplishment monitoring procedure and the elimination of any cause that hinder this purpose.
Eleftherios Mich. Karatarakis
Lato Boutique Hotel recognizing that economic growth is directly dependent on the ecosystem's sustainability and aiming at expanding its activities in a harmonious way with the society and the environment, proceeded to the determination of its corporate environmental policy, approved by its BoD.
The Company 'KARATARAKIS HOTELS & RESTAURANTS SA' recognizing that economic growth is directly dependent on the ecosystem's sustainability and aiming at expanding its activities in a harmonious way with the society and the environment, proceeded to the determination of its corporate environmental policy, approved by its BoD.
The main goals of the company are the following:
In this context, the general management goals of the company are the following:
In order to fulfill the goals mentioned above, the company applies procedures of detection of the client needs, the legislative requirements and the demands of the personnel and subsequently sets the appropriate measurable/objective goals and programs for their fulfillment.
The BoD of 'KARATARAKIS HOTELS & RESTAURANTS SA' commits to provide all the necessary resources for the implementation of these goals. It also commits to continuously improve the effectiveness of the Quality Management Systems of 'KARATARAKIS HOTELS & RESTAURANTS SA', by applying appropriate procedures of objective measurement and monitoring of the implementation course of these goals and taking all necessary actions to tackle the reasons of possible deviation.
The BoD of 'KARATARAKIS HOTELS & RESTAURANTS SA', reviews regularly the suitability of the goals mentioned above and proceeds to all necessary modifications if needed.
Lato Boutique Hotel respects your privacy and is committed to protecting it. LATO Boutique Hotel does not sell, rent, lease or otherwise disclose any of your information to any third party unless required by law.
LATO Boutique Hotel respects your privacy and is committed to protecting it. LATO Boutique Hotel does not sell, rent, lease or otherwise disclose any of your information to any third party unless required by law. This LATO Boutique Hotel Privacy Statement applies to data collection and usage on LATO Boutique Hotel site and services. Please read the LATO Boutique Hotel Privacy Statement below for additional details about particular LATO Boutique Hotel site and services that you may use. LATO Boutique Hotel Web site is general audience web site, intended for users of all ages. Personal information of users may be collected, used and disclosed as described in this Privacy Statement.
There are three primary types of information provided by Lato Boutique Hotel's customers. The definitions and treatments of these types are as follows:
Financial Information - Payment information gathered during the online booking process and reservation request - including but not limited to, credit card numbers, financial institutions, and expiration dates is considered Financial. This information is not distributed under any circumstance.
Personal Information - Data that customers provide to Lato Boutique through various methods of communications is considered personal information that is stored and managed for Lato Boutique Hotel's internal use. Personal information includes, but is not limited to, name, address, address, phone number, fax number, email address, as well as questions answered on survey or registration forms. This information is not distributed unless required by law.
We collect Information only in a manner deemed reasonably necessary to serve our legitimate business purposes and comply with our legal obligations. We safeguard our Customers' personally identifiable information by using industry standard practices. Although "guaranteed security" does not exist either on or off the Internet, we make commercially reasonable efforts to make our collection of such Information consistent with all applicable laws and regulations.
Currently, our Web sites utilize a variety of different security measures designed to protect personally identifiable information from unauthorized access by users both inside and outside of our company, including the use of 128-bit encryption based on a Class 3 Digital Certificate issued by Verisign Inc. This allows for utilization of Secure Sockets Layer, which is a method for encrypting data. This protects confidential information - such as credit card numbers and online forms - from loss, misuse, interception and hacking.
We take commercially reasonable efforts to create and maintain "firewalls" and other appropriate safeguards to ensure that to the extent we control the Information, the Information is used only as authorized by us and consistent with this Policy, and that the Information is not improperly altered or destroyed. Our privacy protection practices help us to maintain accurate, timely, complete and relevant information for our business purposes.
If you make a reservation through our online reservation system or a booking form, we will collect and store your name, address and other basic information about you for the purpose of reserving the hotel accommodations. This information is used for Contact purposes. Our online reservation section does not record financial information such as credit card number and is protected by our secure server. If we have trouble processing an order, the contact information provided is used to get in touch with the user.
Like many companies, we may use a technology called "cookies" to enhance your experience on our site. The cookies LATO Boutique Hotel uses do not contain any personally identifiable information and cannot profile your system or collect information from your hard drive. You are not identified by name or e-mail address, just by a unique string of numbers that we assign the first time you come to our site.
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
The Policy in effect at the time of each visit to a Brand Web site applies to that visit. However, we may change or terminate this Policy at any time without prior notice by posting an amended version of the Policy on our Web site and providing you with the ability to opt out of any new, unanticipated uses of Information not previously disclosed in the Policy. Please check our Policy each time you visit our Web site or more frequently if you are concerned about how your Information will be used.